hazy bdt Privacy Policy

01. Introduction and Scope

hazy bdt is an online gaming platform that provides casino, slots, cricket betting and various other entertainment services for users in Bangladesh. Properly managing the personal information collected from you while you use our services is one of our primary responsibilities.

This policy applies only to services operated under the domain https://hazybdt.cam. hazy bdt is not responsible for the privacy practices of any third-party websites or applications. If you are under eighteen (18) years of age, or under 21 and attempting to use our betting services, do not use this platform.

This document was originally written in Bengali. In the event of any ambiguity in language, the Bengali version shall be considered final and binding.

02. What Information We Collect

hazy bdt collects information in several ways. This information can be divided into two main categories:

2.1 Information You Provide Directly

This category covers information you provide yourself when you register, log in, make a deposit or withdrawal, or contact the support team. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment information — such as bKash, Nagad, Rocket or Upay mobile banking account numbers
• Bank account details (applicable for bank transfers)
• Details of support requests or complaints

2.2 Automatically Collected Information

When you access our platform, certain information is recorded automatically. This includes:

• IP address and device type
• Browser name and version
• Operating system
• Source of visit (referral URL)
• Time and frequency of page visits, navigation patterns
• Game history and betting activity
• Information collected through cookies and similar tracking technologies

03. Purpose of Using Information

hazy bdt uses your information for the following specific purposes:

• Account management: Registration, login process, password recovery and identity verification.
• Financial transactions: Processing deposits and withdrawals, fraud prevention and ensuring financial security.
• Service improvement: Reviewing platform performance, improving the user experience and adding new features.
• Customer support: Resolving your issues via 24/7 live chat and email.
• Legal obligations: Complying with applicable regulations and resolving disputes.
• Responsible gaming: Identifying unusual gaming behaviour and providing assistance to users.
• Communications: Notifying you of policy changes, security alerts or account-related matters.

We never use your personal information for the purpose of selling it to third parties.

04. Information Sharing and Disclosure

hazy bdt does not share your information with any third party except in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing, identity verification, fraud detection and technical infrastructure management. These partners may use your information only in accordance with our instructions and within the necessary limits — not for their own purposes.

4.2 Legal Requirements

If a court, regulatory body or law enforcement authority issues a lawful order, we may be required to disclose information in compliance with applicable law.

4.3 Business Restructuring

In the event of a merger, acquisition or asset transfer, user information may be transferred to the relevant party. You will be notified in advance in such circumstances.

05. Cookies and Tracking Technologies

hazy bdt's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

• Essential cookies: For maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: For remembering language preferences, themes and other personalised settings.
• Analytical cookies: Collecting anonymous statistics to understand site usage patterns.

You can control cookies by changing your browser settings. However, please note that disabling essential cookies will prevent some important features of the platform from working.

06. Information Security

hazy bdt has adopted industry-standard technical and organisational measures to ensure the security of your information:

• SSL (Secure Sockets Layer) encrypted connections — all information sent between your browser and our servers is encrypted.
• Sensitive information (such as passwords) is stored in hashed form — the original password is never stored anywhere in plain text.
• Server access is restricted to authorised staff only; regular security audits are conducted.
• Automated monitoring systems are in place to detect suspicious activity.
• Payment information (bKash, Nagad, Rocket, Upay and bank transfers) is processed to the highest security standards.

However, no data transmission over the internet is entirely risk-free. We are committed to ensuring the highest level of protection, but no one can guarantee absolute security. Keeping your account password strong and not sharing it with anyone is your own responsibility.

07. Information Retention Period

We retain your information only for as long as necessary — or for the period required by law. Generally:

• Account-related information is kept while the account is active and for a set period after it is closed.
• Records of financial transactions are retained for the period specified under applicable financial regulations in Bangladesh.
• Support communication records are kept for a reasonable period with potential dispute resolution in mind.
• For inactive accounts, information is deleted or anonymised after a set period in accordance with policy.

08. Your Rights

Every user registered with hazy bdt has the following rights regarding their personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. Contact the support team and a response will be provided within the set timeframe.

8.2 Right to Correct Information

If any information we hold about you is incorrect, you have the right to request a correction. Some information can be changed by yourself in your account settings; for other cases, contact the support team.

8.3 Right to Close Your Account

You may request to close your account at any time. Please note, however, that some information may need to be retained for a set period due to legal or regulatory obligations.

8.4 Right to Withdraw from Marketing Communications

If you no longer wish to receive our promotional messages, you may unsubscribe at any time. However, essential account-related communications (such as security alerts) are outside the scope of this.

09. Protection of Minors

hazy bdt is intended solely for adult users — the minimum age for casino and betting services is 21+. We do not knowingly collect information from children or minors. If we find evidence that a user has created an account without meeting the age requirement, that account will be immediately closed and the associated information deleted.

If a parent or guardian suspects their child has registered on our site, please contact the support team — we will act promptly.

10. Third-Party Links

Our platform may sometimes reference third-party sites or services. These external resources have their own privacy policies, for which hazy bdt is in no way responsible. We recommend reading the policy of any third-party site before using it.

11. Policy Changes

We may update this privacy policy from time to time. For significant changes, a notice will be published on the website and, where contact details are available, we will attempt to notify you by email. Continuing to use our services after a revised policy is published will be considered your acceptance of the new policy.

For more details about the general terms and rules of our site, visit our About Us page for information about us and our policies.

12. Contact Us

If you have any questions, concerns or information-related requests about this privacy policy, please contact us:

• Ask directly via 24/7 live chat — support is available in both Bengali and English
• Email: [email protected]

Our support team works around the clock every day of the week, so any privacy-related request from you will be processed promptly. Visit our FAQ section for answers to more general questions.